This Privacy Policy describes the policies of Ashby Ltd, Blackwater Barn, Spring Lane, Hatfield Peverel, Essex CM3 2JW, United Kingdom, email: info@ashby.co.uk, phone: 0800 566 8666 on the collection, use and disclosure of your information that we collect when you use our website (https://www.ashby.co.uk) (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised policy will be effective 180 days from when the revised policy is posted and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information we collect

We will collect and process the following personal information about you:

• Name
• Email
• Mobile
• Work address
• Payment information

How we collect your information

• When a user fills up a registration form or otherwise submits personal information
• When a user interacts with the website
• From public sources

How we use your information

We will use the information that we collect about you for the following purposes:

• Marketing and promotional purposes
• Creating user accounts
• Testimonials
• Customer feedback collection
• Enforcing terms and conditions
• Processing payments
• Support
• Administrative information
• Targeted advertising
• Managing customer orders
• Dispute resolution
• Managing user accounts

If we want to use your information for any other purpose, we will ask you for consent and will use your information only after receiving your consent and then only for the purpose(s) for which consent was granted, unless required otherwise by law.

How we share your information

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

• Analytics

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required to fulfil that purpose.

We may also disclose your personal information to: (1) comply with applicable law, regulation, court order or other legal process; (2) enforce your agreements with us, including this Privacy Policy; or (3) respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged with or acquired by another company, your information will be one of the assets transferred to the new owner.

Retention of your information

We will retain your personal information for 90 days to 2 years after users terminate their accounts or for as long as needed to fulfil the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping, reporting, or for other legitimate reasons like enforcing legal rights and fraud prevention. Residual anonymous or aggregate information, which does not identify you, may be stored indefinitely.

Your rights

Depending on the law that applies, you may have a right to access, rectify or erase your personal data, receive a copy of your data, restrict or object to its processing, request that we share (port) your information to another entity, withdraw any consent you provided, or lodge a complaint with a statutory authority. To exercise these rights, you can write to us at info@domainsnipe.uk. We will respond in accordance with applicable law.

You may opt out of direct marketing communications or profiling for marketing purposes by writing to us at info@ashby.co.uk.

Do note that if you do not allow us to collect or process the required personal information, or withdraw consent to process it, you may not be able to access or use the services for which your information was sought.

Cookies

To learn more about how we use cookies and similar tracking technologies, please refer to our Cookie Policy.

Security

The security of your information is important to us, and we will use reasonable security measures to prevent loss, misuse or unauthorised alteration of your data under our control. However, given the inherent risks, we cannot guarantee absolute security and therefore cannot ensure or warrant the security of any information you transmit to us; you do so at your own risk.

Third-party links and use of your information

Our Service may contain links to other websites not operated by us. This Privacy Policy does not address the practices of any third parties, including those operating websites or services accessible via links on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Grievance / Data protection officer

If you have any queries or concerns about the processing of your information, you may email our Data Protection Officer at info@ashby.co.uk or write to Ashby Ltd, Blackwater Barn, Spring Lane, Hatfield Peverel, Essex CM3 2JW. We will address your concerns in accordance with applicable law.